delivery & Returns/Exchanges

When will my order ship?

After your order has been confirmed and authorized, it will be processed and shipped out to you within 36-48 hours. This does not include weekends and holidays.  Orders received by 11:00 AM EST will be processed within 24 hours from that business day. Orders received after 11:00 AM EST will be processed the following business day. We do not ship orders on weekends and holidays.

Can I have my purchase shipped to a different address?

Yes, just enter the desired ship address in the “shipping address” section when checking out.

Do you ship outside of the United States?

Yes, we ship all over the world via USPS International First Class and Priority Mail.  Shipping charges vary per country and weight of package. You will receive your shipping cost and your final total by email prior to shipping.  NEST is not responsible for Duty and Freight Charges for International Orders.  Deliveries to Alaska, Hawaii, & Puerto Rico will be shipped 2nd Day Air.

What is your return/exchange policy?

NESTMATERNITYANDBABY.COM permits exchanges only on all maternity apparel items within 7 days from receipt.  All other items may be returned or exchanged within 7 days from receipt*. If you are not totally happy with your purchase, and wish to return or exchange your unworn NESTMATERNITYANDBABY.COM merchandise you must first request a Return Authorization number (RA). No returns or exchanges will be accepted without an RA number on the invoice and on the return box. *Drop-shipped items must follow the Return/Exchange policy per manufacturer.  If you have questions regarding individual items, please contact us before ordering via email or telephone.

How do I request/prepare for a Return Authorization (RA)?

You can request an RA by emailing customer service at returns@nestmaternityandbaby.com. You will receive a reply with your RA number within 24 business hours. Please note RA numbers are only valid for 20 days. Items must be received within 20 days in order to be accepted. If an RA is received after the 20 day window the package will be refused and sent back to shipper.

All NESTMATERNITYANDBABY.COM merchandise must be returned with the tags attached, and the original invoice within 7 days of receipt. NESTBYSWANKY.COM will exchange it or credit your credit card used for the original purchase. When sending your items, we advise using an insured carrier such as Federal Express, USPS Priority insured or UPS. This will enable you to track your package more easily. Please note that NESTMATERNITYANDBABY.COM cannot assume responsibility for packages that are lost or stolen in the mail.

If you wish to make a return or exchange to NESTMATERNITYANDBABY.COM, please follow these three easy steps:

1. Make a copy of the original invoice.

2. Write the RA number on the invoice and on the front of the box and indicate on the invoice whether you wish to make an exchange or receive a credit on the credit card used for the original purchase. For exchanges, please indicate on the invoice what merchandise you would like in exchange.

3. Pack and seal you return securely and include the invoice. Packages must be returned pre-paid. NESTMATERNITYANDBABY.COM will not accept COD deliveries. All credits will be placed on the card used for the original purchase.

Policy Subject to Change Anytime Without Notice.